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Compare up to 5 AI tools
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Overall Scores
Gorgias
4.3
Overall score
Gladly
4.7
Overall score
★ Top pick
Missive
4.6
Overall score
Qualified
4.6
Overall score
Side-by-side comparison
Gorgias
Gladly
★ Top pick
Missive
Qualified
Rating
★ 4.3 (72)
★ 4.7 (58)
Choose based on your needs
Choose Gorgias if...
Best if you...
Shopify and e-commerce stores handling customer support
Deep Shopify integration
Order management in tickets
Choose Gladly if...
Best if you...
DTC and consumer brands wanting premium support experiences
People-first model is transformative
True omnichannel experience
← Modify comparison
★ 4.6 (52)
★ 4.6 (65)
Pricing
$10/mo (50 tickets)
Custom (starts ~$150/agent/mo)
$14/user/mo
Custom (starts ~$3,500/mo)
Free tier
–
✓
Free tier
✓
Free tier
✓
Free tier
Ease of use
easy
Easy
Easy
Medium
API
✓
Available
✓
Available
✓
Available
✓
Available
Platforms
web
Web
Web, Mac, Windows, iOS, Android
Web
Best for
Shopify and e-commerce stores handling customer support
DTC and consumer brands wanting premium support experiences
Small teams managing shared email collaboratively
Enterprise Salesforce shops doing ABM
Choose Missive if...
Best if you...
Small teams managing shared email collaboratively
Live collaborative drafts
Beautiful unified interface
Choose Qualified if...
Best if you...
Enterprise Salesforce shops doing ABM
Deepest Salesforce integration
AI Pounce identifies hot visitors