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Chatwoot
Customer Support
★ 4.1
rating
$19/agent/mo (Cloud Hacker)
starts at
Free
tier
VS
★ Winner
Qualified
Customer Support
★ 4.6
rating
Custom (starts ~$3,500/mo)
Quick verdict
Qualified wins for enterprise salesforce shops doing abm.
Qualified has a 4.6 rating vs 4.1 for Chatwoot. Chatwoot is the better pick if you need teams wanting intercom-like support without per-agent pricing through self-hosti.
Performance overview
Chatwoot
Qualified
Overall
4.14.6
Ease of use
3.85.0
Value for money
3.94.4
Features
Side-by-side comparison
Choose based on your needs
Choose Chatwoot if...
Best for
Teams wanting Intercom-like support without per-agent pricing through self-hosting.
Free self-hosted with unlimited agents and conversations
Multi-channel support including WhatsApp and social
Choose Qualified if...
Best for
Enterprise Salesforce shops doing ABM
Deepest Salesforce integration
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