Close vs Copper — Which One Wins?
A detailed, side-by-side comparison of Close and Copper to help you pick the right tool for your workflow.
Quick Verdict
Close takes the lead with a 4.3 rating and is best for outbound sales teams that sell primarily through phone calls and email sequences.. Copper (4.0) is the better pick if you need google workspace-native teams who want crm that works inside gmail without context switching..
Side-by-Side Comparison
| Criteria | Close | Copper |
|---|---|---|
| Rating | ★★★★ 4.3(134) | ★★★★ 4.0(98) |
| Pricing Model | paid | paid |
| Starter Price | $59/user/mo (Startup) | $29/user/mo (Starter) |
| Free Tier | Yes | Yes |
| Platforms | web | web, ios, android |
| Learning Curve | easy | easy |
| API Available | Yes | Yes |
| Best For | Outbound sales teams that sell primarily through phone calls and email sequences. | Google Workspace-native teams who want CRM that works inside Gmail without context switching. |
| Verdict | recommended | situational |
Feature Checklist
| Feature | Close | Copper |
|---|---|---|
| Built-in Power and Predictive Dialer | — | |
| Email sequences with personalization | — | |
| SMS sending and tracking | — | |
| Automatic activity logging | — | |
| Pipeline and reporting | — | |
| Call coaching and recording | — | |
| Native Google Workspace integration | — | |
| Gmail sidebar CRM | — | |
| Automatic contact and activity capture | — | |
| Pipeline management | — | |
| Workflow automation | — | |
| Google Drive file linking | — |
Close
Pros
- ✓Built-in Power and Predictive Dialer replaces separate calling tools
- ✓Automatic activity logging eliminates manual CRM data entry
- ✓Purpose-built for outbound sales velocity
Cons
- ✕Expensive starting at $59/user/mo
- ✕No marketing automation or inbound features
- ✕Web-only — no desktop or mobile apps
Copper
Pros
- ✓Deepest Google Workspace integration of any CRM
- ✓Automatic contact and activity capture from Gmail
- ✓Minimal learning curve for Google-native teams
Cons
- ✕Completely dependent on Google Workspace
- ✕Premium pricing for the feature set compared to alternatives
- ✕Less customizable than Salesforce or HubSpot
The Bottom Line
Both Close and Copper are solid tools in the CRM & Sales space. Close edges ahead with a stronger overall rating (4.3 vs 4.0) and is the better choice for outbound sales teams that sell primarily through phone calls and email sequences.. However, if you prioritize google workspace-native teams who want crm that works inside gmail without context switching., Copper is worth serious consideration. We recommend trying the free tier or trial of each before committing.