Copper vs Freshsales — Which One Wins?
A detailed, side-by-side comparison of Copper and Freshsales to help you pick the right tool for your workflow.
Quick Verdict
Freshsales takes the lead with a 4.1 rating and is best for sales teams wanting built-in phone and email with ai scoring at a reasonable price.. Copper (4.0) is the better pick if you need google workspace-native teams who want crm that works inside gmail without context switching..
Side-by-Side Comparison
| Criteria | Copper | Freshsales |
|---|---|---|
| Rating | ★★★★ 4.0(98) | ★★★★ 4.1(178) |
| Pricing Model | paid | freemium |
| Starter Price | $29/user/mo (Starter) | $11/user/mo (Growth) |
| Free Tier | Yes | Yes |
| Platforms | web, ios, android | web, ios, android |
| Learning Curve | easy | easy |
| API Available | Yes | Yes |
| Best For | Google Workspace-native teams who want CRM that works inside Gmail without context switching. | Sales teams wanting built-in phone and email with AI scoring at a reasonable price. |
| Verdict | situational | recommended |
Feature Checklist
| Feature | Copper | Freshsales |
|---|---|---|
| [object Object] | ✓ | ✓ |
Copper
Pros
- ✓Deepest Google Workspace integration of any CRM
- ✓Automatic contact and activity capture from Gmail
- ✓Minimal learning curve for Google-native teams
Cons
- ✕Completely dependent on Google Workspace
- ✕Premium pricing for the feature set compared to alternatives
- ✕Less customizable than Salesforce or HubSpot
Freshsales
Pros
- ✓Built-in phone, email, and chat eliminate separate tools
- ✓Significantly cheaper than HubSpot at comparable feature levels
- ✓Freddy AI provides useful lead scoring and deal predictions
Cons
- ✕Smaller integration ecosystem than HubSpot and Salesforce
- ✕Less customizable than enterprise CRMs
- ✕Freshworks ecosystem is less unified than it promises
The Bottom Line
Both Copper and Freshsales are solid tools in the CRM & Sales space. Freshsales edges ahead with a stronger overall rating (4.1 vs 4.0) and is the better choice for sales teams wanting built-in phone and email with ai scoring at a reasonable price.. However, if you prioritize google workspace-native teams who want crm that works inside gmail without context switching., Copper is worth serious consideration. We recommend trying the free tier or trial of each before committing.