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Freshdesk
Customer Support
★ 4.2
rating
$15/agent/mo (Growth)
starts at
Free
tier
VS
★ Winner
Missive
Customer Support
★ 4.6
rating
$14/user/mo
Quick verdict
Missive wins for small teams managing shared email collaboratively.
Missive has a 4.6 rating vs 4.2 for Freshdesk. Freshdesk is the better pick if you need mid-market teams wanting zendesk-level features at dramatically lower prices..
Performance overview
Freshdesk
Missive
Overall
4.24.6
Ease of use
4.24.3
Value for money
4.24.4
Features
Side-by-side comparison
Choose based on your needs
Choose Freshdesk if...
Best for
Mid-market teams wanting Zendesk-level features at dramatically lower prices.
Dramatically cheaper than Zendesk at comparable feature levels
Free tier for 2 agents is genuinely useful
Choose Missive if...
Best for
Small teams managing shared email collaboratively
Live collaborative drafts
Beautiful unified interface