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★ Winner
Freshsales
CRM & Sales
★ 4.1
rating
$11/user/mo (Growth)
starts at
Free
tier
VS
Insightly
CRM & Sales
★ 3.9
rating
$29/user/mo (Plus)
Quick verdict
Freshsales wins for sales teams wanting built-in phone and email with ai scoring.
Freshsales has a 4.1 rating vs 3.9 for Insightly. Insightly is the better pick if you need service businesses that need to manage both the sales pipeline and client projec.
Performance overview
Freshsales
Insightly
Overall
4.13.9
Ease of use
4.33.9
Value for money
3.73.5
Features
Side-by-side comparison
Choose based on your needs
Choose Freshsales if...
Best for
Sales teams wanting built-in phone and email with AI scoring at a reasonable price.
Built-in phone, email, and chat eliminate separate tools
Significantly cheaper than HubSpot at comparable feature levels
Choose Insightly if...
Best for
Service businesses that need to manage both the sales pipeline and client project delivery.
Unique CRM-to-project conversion for post-sale delivery
Eliminates handoff friction between sales and delivery teams