Freshsales wins for sales teams wanting built-in phone and email with ai scoring.
Freshsales has a 4.1 rating vs 3.8 for Keap. Keap is the better pick if you need small businesses and solopreneurs who want crm, marketing, and e-commerce in one.
Performance overview
Freshsales
Keap
Overall
4.13.8
Ease of use
4.33.3
Value for money
3.73.4
Features
Side-by-side comparison
Freshsales
★ Winner
Keap
Rating
★ 4.1 (178)
★ 3.8 (156)
Starting price
$11/user/mo (Growth)
$249/mo (Pro, 2 users)
Free tier
Choose based on your needs
Choose Freshsales if...
Best for
Sales teams wanting built-in phone and email with AI scoring at a reasonable price.
Built-in phone, email, and chat eliminate separate tools
Significantly cheaper than HubSpot at comparable feature levels
Choose Keap if...
Best for
Small businesses and solopreneurs who want CRM, marketing, and e-commerce in one platform.
Genuinely all-in-one with CRM, marketing, payments, and scheduling