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★ Winner
Freshsales
CRM & Sales
★ 4.1
rating
$11/user/mo (Growth)
starts at
Free
tier
VS
Zoho CRM
CRM & Sales
★ 4.1
rating
$14/user/mo (Standard)
Quick verdict
Freshsales wins for sales teams wanting built-in phone and email with ai scoring.
Freshsales has a 4.1 rating vs 4.1 for Zoho CRM. Zoho CRM is the better pick if you need budget-conscious businesses wanting enterprise crm features without enterprise p.
Performance overview
Freshsales
Zoho CRM
Overall
4.14.1
Ease of use
4.33.9
Value for money
3.74.5
Features
Side-by-side comparison
Choose based on your needs
Choose Freshsales if...
Best for
Sales teams wanting built-in phone and email with AI scoring at a reasonable price.
Built-in phone, email, and chat eliminate separate tools
Significantly cheaper than HubSpot at comparable feature levels
Choose Zoho CRM if...
Best for
Budget-conscious businesses wanting enterprise CRM features without enterprise pricing.
Enterprise features at a fraction of Salesforce pricing
Massive Zoho ecosystem of 50+ business apps