VS
Gong vs Outreach — Which One Wins?
A detailed, side-by-side comparison of Gong and Outreach to help you pick the right tool for your workflow.
TLDR
Quick Verdict
Gong takes the lead with a 4.7 rating and is best for sales leaders who want data-driven coaching. Outreach (4.3) is the better pick if you need enterprise sdr teams running high-volume outbound.
Side-by-Side Comparison
| Criteria | Gong | Outreach |
|---|---|---|
| Rating | ★★★★★ 4.7(320) | ★★★★ 4.3(210) |
| Pricing Model | subscription | subscription |
| Starter Price | Custom (starts ~$100/user/mo) | Custom (starts ~$100/user/mo) |
| Free Tier | Yes | Yes |
| Platforms | Web | Web, Chrome Extension |
| Learning Curve | Easy | Hard |
| API Available | Yes | Yes |
| Best For | Sales leaders who want data-driven coaching | Enterprise SDR teams running high-volume outbound |
| Verdict | Best Conversation Intelligence | Enterprise Sales Leader |
Feature Checklist
| Feature | Gong | Outreach |
|---|---|---|
| Call Recording | — | |
| Deal Intelligence | ||
| Coaching | — | |
| Forecasting | — | |
| Market Intelligence | — | |
| Sequences | — | |
| Revenue Forecasting | — | |
| Conversation Intelligence | — | |
| Pipeline Management | — |
Gong
Pros
- ✓Incredible AI-powered call analysis
- ✓Easy to use
- ✓Transforms sales coaching
Cons
- ✕Very expensive
- ✕Requires high call volume to be worth it
- ✕Privacy concerns in some regions
Outreach
Pros
- ✓Most comprehensive sales engagement platform
- ✓Excellent Salesforce integration
- ✓Strong AI-powered insights
Cons
- ✕Very expensive
- ✕Steep learning curve
- ✕Overkill for small teams
The Bottom Line
Both Gong and Outreach are solid tools in the CRM & Sales space. Gong edges ahead with a stronger overall rating (4.7 vs 4.3) and is the better choice for sales leaders who want data-driven coaching. However, if you prioritize enterprise sdr teams running high-volume outbound, Outreach is worth serious consideration. We recommend trying the free tier or trial of each before committing.
Frequently Asked Questions
Is Gong better than Outreach?▼
Gong scores higher overall with a 4.7 rating vs 4.3. However, the best choice depends on your specific needs. Gong is best for Sales leaders who want data-driven coaching, while Outreach is best for Enterprise SDR teams running high-volume outbound.
Can I switch from Gong to Outreach?▼
Yes, most users can migrate between the two. Outreach offers a free tier to test before committing.
Which is more affordable, Gong or Outreach?▼
Gong starts at Custom (starts ~$100/user/mo), while Outreach starts at Custom (starts ~$100/user/mo). Gong offers a free tier. Outreach offers a free tier.