Insightly vs Pipedrive — Which One Wins?
A detailed, side-by-side comparison of Insightly and Pipedrive to help you pick the right tool for your workflow.
Quick Verdict
Pipedrive takes the lead with a 4.3 rating and is best for sales teams of 5-100 who want a deal-focused crm with a visual pipeline.. Insightly (3.9) is the better pick if you need service businesses that need to manage both the sales pipeline and client project delivery..
Side-by-Side Comparison
| Criteria | Insightly | Pipedrive |
|---|---|---|
| Rating | ★★★★ 3.9(87) | ★★★★ 4.3(267) |
| Pricing Model | paid | paid |
| Starter Price | $29/user/mo (Plus) | $14/user/mo (Essential) |
| Free Tier | Yes | Yes |
| Platforms | web, ios, android | web, ios, android |
| Learning Curve | medium | easy |
| API Available | Yes | Yes |
| Best For | Service businesses that need to manage both the sales pipeline and client project delivery. | Sales teams of 5-100 who want a deal-focused CRM with a visual pipeline. |
| Verdict | situational | recommended |
Feature Checklist
| Feature | Insightly | Pipedrive |
|---|---|---|
| [object Object] | ✓ | ✓ |
Insightly
Pros
- ✓Unique CRM-to-project conversion for post-sale delivery
- ✓Eliminates handoff friction between sales and delivery teams
- ✓Good integration between contact relationships and project tasks
Cons
- ✕CRM features individually weaker than HubSpot or Pipedrive
- ✕Project management lighter than Asana or ClickUp
- ✕No free tier limits evaluation options
Pipedrive
Pros
- ✓Most intuitive visual pipeline interface for sales
- ✓Activity-based selling prevents deals from going cold
- ✓Straightforward pricing without hidden costs
Cons
- ✕No free tier — trial is the only way to evaluate
- ✕Limited marketing and service features compared to HubSpot
- ✕Reporting is adequate but not as powerful as Salesforce
The Bottom Line
Both Insightly and Pipedrive are solid tools in the CRM & Sales space. Pipedrive edges ahead with a stronger overall rating (4.3 vs 3.9) and is the better choice for sales teams of 5-100 who want a deal-focused crm with a visual pipeline.. However, if you prioritize service businesses that need to manage both the sales pipeline and client project delivery., Insightly is worth serious consideration. We recommend trying the free tier or trial of each before committing.