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★ Winner
Salesforce
CRM & Sales
★ 4.2
rating
$25/user/mo (Starter Suite)
starts at
Free
tier
VS
Zoho CRM
CRM & Sales
★ 4.1
rating
$14/user/mo (Standard)
Quick verdict
Salesforce wins for enterprise organizations with complex sales processes and de.
Salesforce has a 4.2 rating vs 4.1 for Zoho CRM. Zoho CRM is the better pick if you need budget-conscious businesses wanting enterprise crm features without enterprise p.
Performance overview
Salesforce
Zoho CRM
Overall
4.24.1
Ease of use
4.03.9
Value for money
4.04.5
Features
Side-by-side comparison
Choose based on your needs
Choose Salesforce if...
Best for
Enterprise organizations with complex sales processes and dedicated Salesforce admins.
Most customizable CRM platform available
Massive ecosystem of apps, consultants, and developers
Choose Zoho CRM if...
Best for
Budget-conscious businesses wanting enterprise CRM features without enterprise pricing.
Enterprise features at a fraction of Salesforce pricing
Massive Zoho ecosystem of 50+ business apps