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Is HelpCrunch Worth It in 2026? Our Honest Verdict
Recommended
HelpCrunch: HelpCrunch delivers 80% of Intercom at 20% of the price.
Rating★ 4.2/5
Starting price$12/user/mo
Best forStartups wanting Intercom-like features
CategoryCustomer Support
Who HelpCrunch Is Worth It For
- ✓Startups wanting Intercom-like features at a lower price
- ✓Affordable Intercom alternative
- ✓All-in-one communication
- ✓Good chatbot builder
Who Should Look Elsewhere
- ✕Not ideal for enterprise teams needing advanced automation and integrations
- ✕Less polished than Intercom
- ✕Limited analytics
- ✕Smaller integration ecosystem
Is HelpCrunch Pricing Fair?
| Tier | Price |
|---|---|
| Starter | $12/user/mo |
| Pro | $20/user/mo |
| Enterprise | $495/mo |
Pricing verified March 2026.
How HelpCrunch Compares
| HelpCrunch | Gladly | Qualified | Missive | |
|---|---|---|---|---|
| Price | $12/user/mo | Custom (starts ~$150/agent/mo) | Custom (starts ~$3,500/mo) | $14/user/mo |
| Rating | ★ 4.2 | ★ 4.7 | ★ 4.6 | ★ 4.6 |
| Verdict | Recommended | Best for Consumer Brands | Best for Salesforce ABM | Best Collaborative Email |
| Free Tier |
AICores Verdict on HelpCrunch
HelpCrunch delivers 80% of Intercom at 20% of the price. Live chat plus email plus knowledge base in one tool is compelling for startups.
AICores Editorial Review
Reviewed by AICores Editorial Team
Last updated: May 2026
Frequently Asked Questions
Is HelpCrunch worth the money?▼
HelpCrunch delivers 80% of Intercom at 20% of the price. Live chat plus email plus knowledge base in one tool is compelling for startups..
Is there a free version of HelpCrunch?▼
No, HelpCrunch does not have a free version. The lowest plan starts at $12/user/mo. Some alternatives in this category offer free tiers.
What are the best alternatives to HelpCrunch?▼
Gladly, Qualified, Missive are the top alternatives. Gladly is best for dtc and consumer brands wanting premium support experiences and has a 4.7 star rating.
Who should NOT use HelpCrunch?▼
HelpCrunch is not ideal for enterprise teams needing advanced automation and integrations. Common drawbacks include: Less polished than Intercom. Limited analytics.
Compare HelpCrunch head-to-head
See how HelpCrunch stacks up against the top alternatives.
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