Kustomer Pricing in 2026 — All Plans Compared
★ 4.0 (38 reviews)|paid
Most Popular
Starter
$89/user/mo/mo
For individuals and small teams getting started.
Enterprise
$139/user/mo/mo
For large organizations with custom requirements.
Is the Free Tier Enough?
Kustomer does not currently offer a free tier. The most affordable entry point is the Starter plan at $89/user/mo/mo. If budget is a concern, check the alternatives below for tools with free tiers.
Which Plan Should You Pick?
STARTER
Best for freelancers and small teams (2-5 people) who need core features at $89/user/mo/mo.
ENTERPRISE
Best for organizations 50+ that need SSO, custom contracts, SLA guarantees, and dedicated support at $139/user/mo/mo.
Price Comparison vs Alternatives
| Plan | Kustomer | Gladly | Qualified |
|---|---|---|---|
| Free Tier | No | Yes | Yes |
| Starter | $89/user/mo | Custom (starts ~$150/agent/mo) | Custom (starts ~$3,500/mo) |
| Pro | N/A | Custom | Custom |
| Enterprise | $139/user/mo | Custom | Custom |
| Rating | ★ 4.0 | ★ 4.7 | ★ 4.6 |