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PagerDuty
Incident management and on-call scheduling platform
167 reviews
Free tierHas API
The incident management standard for a reason. On-call scheduling and escalation just work. Per-user pricing adds up fast for larger teams.
What's great
- Best-in-class on-call scheduling
- Reliable alert delivery
- Strong escalation policies
Watch out for
- Expensive per-user pricing
- Can contribute to alert fatigue
- UI feels dated
Quick Facts
Founded2009
PricingFrom $21/user/mo
Free tierYes
PlatformsWeb, iOS, Android
APIAvailable
CategoryDeveloper Tools
Q: What is PagerDuty?
PagerDuty routes alerts to the right on-call engineer with intelligent escalation, scheduling, and incident management. The standard for keeping services running.
Q: How much does PagerDuty cost?
PagerDuty starts at $21/user/mo. A free tier is available with Free (up to 5 users).
Q: Who is PagerDuty best for?
PagerDuty is best for engineering teams managing on-call rotations.
Q: Is PagerDuty free?
PagerDuty offers a freemium model with a free tier. Paid plans start at $21/user/mo.
Best for
Engineering teams managing on-call rotations
Not ideal for
Teams without on-call responsibilities
Free
Free (up to 5 users)
Starter
$21/user/mo
Pro
$41/user/mo
Enterprise
Custom
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AICores Editorial Review
Reviewed by AICores Editorial Team
Last updated: August 2026
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