Folk CRM vs Twenty — Which One Wins?
A detailed, side-by-side comparison of Folk CRM and Twenty to help you pick the right tool for your workflow.
Quick Verdict
Folk CRM takes the lead with a 4.4 rating and is best for founders, investors, and networkers who manage relationships across multiple contexts. Twenty (3.6) is the better pick if you need teams who want an open-source, self-hostable crm with a modern interface.
Side-by-Side Comparison
| Criteria | Folk CRM | Twenty |
|---|---|---|
| Rating | ★★★★ 4.4(16) | ★★★★ 3.6(14) |
| Pricing Model | freemium | open_source |
| Starter Price | $25/user/mo | $9/user/mo |
| Free Tier | No | No |
| Platforms | Web | Web |
| Learning Curve | easy | easy |
| API Available | Yes | Yes |
| Best For | Founders, investors, and networkers who manage relationships across multiple contexts | Teams who want an open-source, self-hostable CRM with a modern interface |
| Verdict | situational | situational |
Feature Checklist
| Feature | Folk CRM | Twenty |
|---|---|---|
| Multi-source contact import | — | |
| Mail merge | — | |
| Pipeline views | ||
| Contact enrichment | — | |
| Chrome extension | — | |
| Group messaging | — | |
| Contact management | — | |
| Task management | — | |
| Email integration | — | |
| Self-hosting option | — | |
| GraphQL API | — |
Folk CRM
Pros
- ✓Great for relationship management
- ✓Easy contact importing
- ✓Clean interface
- ✓Good enrichment
Cons
- ✕Limited sales automation
- ✕Not for enterprise use
- ✕Smaller feature set
Twenty
Pros
- ✓Open-source and self-hostable
- ✓Modern clean interface
- ✓GraphQL API
- ✓Active development
Cons
- ✕Still early stage
- ✕Fewer features than established CRMs
- ✕Limited integrations
The Bottom Line
Both Folk CRM and Twenty are solid tools in the CRM & Sales space. Folk CRM edges ahead with a stronger overall rating (4.4 vs 3.6) and is the better choice for founders, investors, and networkers who manage relationships across multiple contexts. However, if you prioritize teams who want an open-source, self-hostable crm with a modern interface, Twenty is worth serious consideration. We recommend trying the free tier or trial of each before committing.