VS
Outreach vs Gong — Which One Wins?
A detailed, side-by-side comparison of Outreach and Gong to help you pick the right tool for your workflow.
TLDR
Quick Verdict
Gong takes the lead with a 4.7 rating and is best for sales leaders who want data-driven coaching. Outreach (4.3) is the better pick if you need enterprise sdr teams running high-volume outbound.
Side-by-Side Comparison
| Criteria | Outreach | Gong |
|---|---|---|
| Rating | ★★★★ 4.3(210) | ★★★★★ 4.7(320) |
| Pricing Model | subscription | subscription |
| Starter Price | Custom (starts ~$100/user/mo) | Custom (starts ~$100/user/mo) |
| Free Tier | Yes | Yes |
| Platforms | Web, Chrome Extension | Web |
| Learning Curve | Hard | Easy |
| API Available | Yes | Yes |
| Best For | Enterprise SDR teams running high-volume outbound | Sales leaders who want data-driven coaching |
| Verdict | Enterprise Sales Leader | Best Conversation Intelligence |
Feature Checklist
| Feature | Outreach | Gong |
|---|---|---|
| Sequences | — | |
| Deal Intelligence | ||
| Revenue Forecasting | — | |
| Conversation Intelligence | — | |
| Pipeline Management | — | |
| Call Recording | — | |
| Coaching | — | |
| Forecasting | — | |
| Market Intelligence | — |
Outreach
Pros
- ✓Most comprehensive sales engagement platform
- ✓Excellent Salesforce integration
- ✓Strong AI-powered insights
Cons
- ✕Very expensive
- ✕Steep learning curve
- ✕Overkill for small teams
Gong
Pros
- ✓Incredible AI-powered call analysis
- ✓Easy to use
- ✓Transforms sales coaching
Cons
- ✕Very expensive
- ✕Requires high call volume to be worth it
- ✕Privacy concerns in some regions
The Bottom Line
Both Outreach and Gong are solid tools in the CRM & Sales space. Gong edges ahead with a stronger overall rating (4.7 vs 4.3) and is the better choice for sales leaders who want data-driven coaching. However, if you prioritize enterprise sdr teams running high-volume outbound, Outreach is worth serious consideration. We recommend trying the free tier or trial of each before committing.
Frequently Asked Questions
Is Outreach better than Gong?▼
Gong scores higher overall with a 4.7 rating vs 4.3. However, the best choice depends on your specific needs. Outreach is best for Enterprise SDR teams running high-volume outbound, while Gong is best for Sales leaders who want data-driven coaching.
Can I switch from Outreach to Gong?▼
Yes, most users can migrate between the two. Gong offers a free tier to test before committing.
Which is more affordable, Outreach or Gong?▼
Outreach starts at Custom (starts ~$100/user/mo), while Gong starts at Custom (starts ~$100/user/mo). Outreach offers a free tier. Gong offers a free tier.