Chatwoot Pricing in 2026 — All Plans Compared
Free
Free self-hosted (unlimited agents and conversations)
Starter
For individuals and small teams getting started.
Pro
For growing teams that need advanced features.
Enterprise
For large organizations with custom requirements.
Is the Free Tier Enough?
Chatwoot offers a free tier: Free self-hosted (unlimited agents and conversations)
The free plan works well for individual users and small teams getting started. If you need advanced features, more storage, or team collaboration, you will likely need to upgrade to the Starter or Pro plan. We recommend starting free and upgrading only when you hit a concrete limitation.
Which Plan Should You Pick?
Best if you are a solo user testing Chatwoot or need basic functionality without paying.
Best for freelancers and small teams (2-5 people) who need core features at $19/agent/mo (Cloud Hacker)/mo.
Best for growing teams (5-50) who need advanced features, integrations, and priority support at $39/agent/mo (Cloud Startups)/mo.
Best for organizations 50+ that need SSO, custom contracts, SLA guarantees, and dedicated support at Custom pricing/mo.
Price Comparison vs Alternatives
| Plan | Chatwoot | Gladly | Qualified |
|---|---|---|---|
| Free Tier | Yes | Yes | Yes |
| Starter | $19/agent/mo (Cloud Hacker) | Custom (starts ~$150/agent/mo) | Custom (starts ~$3,500/mo) |
| Pro | $39/agent/mo (Cloud Startups) | Custom | Custom |
| Enterprise | Custom pricing | Custom | Custom |
| Rating | ★ 4.1 | ★ 4.7 | ★ 4.6 |