Freshsales vs Salesloft — Which One Wins?
A detailed, side-by-side comparison of Freshsales and Salesloft to help you pick the right tool for your workflow.
Quick Verdict
Salesloft takes the lead with a 4.2 rating and is best for mid-market to enterprise b2b sales teams. Freshsales (4.1) is the better pick if you need sales teams wanting built-in phone and email with ai scoring at a reasonable price..
Side-by-Side Comparison
| Criteria | Freshsales | Salesloft |
|---|---|---|
| Rating | ★★★★ 4.1(178) | ★★★★ 4.2(185) |
| Pricing Model | freemium | subscription |
| Starter Price | $11/user/mo (Growth) | Custom (starts ~$75/user/mo) |
| Free Tier | Yes | Yes |
| Platforms | web, ios, android | Web, Chrome Extension |
| Learning Curve | easy | Medium |
| API Available | Yes | Yes |
| Best For | Sales teams wanting built-in phone and email with AI scoring at a reasonable price. | Mid-market to enterprise B2B sales teams |
| Verdict | recommended | Best Outreach Alternative |
Feature Checklist
| Feature | Freshsales | Salesloft |
|---|---|---|
| Built-in phone system | — | |
| Freddy AI lead scoring | — | |
| Email sequences | — | |
| Chat widget for lead capture | — | |
| Territory management | — | |
| Sales forecasting | — | |
| Cadences | — | |
| Conversation Intelligence | — | |
| Deal Intelligence | — | |
| Forecasting | — | |
| Coaching | — |
Freshsales
Pros
- ✓Built-in phone, email, and chat eliminate separate tools
- ✓Significantly cheaper than HubSpot at comparable feature levels
- ✓Freddy AI provides useful lead scoring and deal predictions
Cons
- ✕Smaller integration ecosystem than HubSpot and Salesforce
- ✕Less customizable than enterprise CRMs
- ✕Freshworks ecosystem is less unified than it promises
Salesloft
Pros
- ✓Better UX than Outreach
- ✓Strong coaching features
- ✓Good conversation intelligence
Cons
- ✕Expensive for small teams
- ✕Some features feel bolted on post-acquisition
- ✕Reporting could be deeper
The Bottom Line
Both Freshsales and Salesloft are solid tools in the CRM & Sales space. Salesloft edges ahead with a stronger overall rating (4.2 vs 4.1) and is the better choice for mid-market to enterprise b2b sales teams. However, if you prioritize sales teams wanting built-in phone and email with ai scoring at a reasonable price., Freshsales is worth serious consideration. We recommend trying the free tier or trial of each before committing.