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Freshsales

Recommended

AI-powered CRM from Freshworks with built-in phone, email, and chat.

178 reviews
Free tierHas API
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In a nutshell

Freshsales delivers 80% of HubSpot's functionality at 30% of the price. The built-in phone system is genuinely differentiating. Freddy AI is helpful without being gimmicky. For cost-conscious sales teams, it is the best value CRM that does not feel cheap.

What's great

  • Built-in phone, email, and chat eliminate separate tools
  • Significantly cheaper than HubSpot at comparable feature levels
  • Freddy AI provides useful lead scoring and deal predictions

Watch out for

  • Smaller integration ecosystem than HubSpot and Salesforce
  • Less customizable than enterprise CRMs
  • Freshworks ecosystem is less unified than it promises

Best for

Sales teams wanting built-in phone and email with AI scoring at a reasonable price.

Not ideal for

Teams needing deep customization — Freshsales is more prescriptive than Salesforce.

Pricing

Free

Up to 3 users, basic CRM

Starter

$11/user/mo (Growth)

Pro

$47/user/mo (Pro)

Enterprise

$71/user/mo (Enterprise)

View official pricing →
How it compares
C

Clay

4.4

Data enrichment and outbound automation platform. Build perfect lead lists with 75+ sources.

H

HubSpot

4.4

The CRM that grows with you. Free tier is absurdly generous, paid tiers are premium.

C

Close

4.3

CRM built for outbound sales teams. Calling, emailing, and closing without leaving the app.

See full comparison →
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