Kayako Pricing in 2026 — All Plans Compared
★ 3.8 (55 reviews)|paid
Most Popular
Starter
$30/agent/mo/mo
For individuals and small teams getting started.
Most Popular
Pro
$60/agent/mo/mo
For growing teams that need advanced features.
Is the Free Tier Enough?
Kayako does not currently offer a free tier. The most affordable entry point is the Starter plan at $30/agent/mo/mo. If budget is a concern, check the alternatives below for tools with free tiers.
Which Plan Should You Pick?
STARTER
Best for freelancers and small teams (2-5 people) who need core features at $30/agent/mo/mo.
PRO
Best for growing teams (5-50) who need advanced features, integrations, and priority support at $60/agent/mo/mo.
Price Comparison vs Alternatives
| Plan | Kayako | Gladly | Qualified |
|---|---|---|---|
| Free Tier | No | Yes | Yes |
| Starter | $30/agent/mo | Custom (starts ~$150/agent/mo) | Custom (starts ~$3,500/mo) |
| Pro | $60/agent/mo | Custom | Custom |
| Enterprise | N/A | Custom | Custom |
| Rating | ★ 3.8 | ★ 4.7 | ★ 4.6 |