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Assembled
AI workforce management for support teams — forecasting, scheduling, and agents
280 reviews
Free tierHas API
The best workforce management tool for modern support teams. AI forecasting and auto-scheduling eliminate the spreadsheet gymnastics that plague support managers. The addition of AI agents that handle routine tickets makes it a full support ops platform.
What's great
- AI forecasting predicts ticket volume with high accuracy
- Auto-scheduling eliminates manual schedule management
- Used by Stripe, Etsy, and Robinhood
Watch out for
- No public pricing — enterprise sales process required
- Overkill for small support teams
- Initial setup requires historical data for accurate forecasting
Quick Facts
Founded2018
PricingFrom Custom (contact sales)
Free tierYes
PlatformsWeb
APIAvailable
CategoryCustomer Support
Q: What is Assembled?
Assembled uses AI to forecast support ticket volume, auto-schedule agents, and deploy AI agents that handle routine inquiries. Built specifically for customer support teams managing complex multi-channel operations.
Q: How much does Assembled cost?
Assembled starts at Custom (contact sales). A free tier is available with No.
Q: Who is Assembled best for?
Assembled is best for support teams with 20+ agents needing ai-powered scheduling and forecasting.
Q: Is Assembled free?
Assembled offers a freemium model with a free tier. Paid plans start at Custom (contact sales).
Best for
Support teams with 20+ agents needing AI-powered scheduling and forecasting
Not ideal for
Small support teams under 10 agents — the complexity is overkill
Free
No
Starter
Custom (contact sales)
Pro
Custom
Enterprise
Custom
1
2
3
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AICores Editorial Review
Reviewed by AICores Editorial Team
Last updated: May 2026
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