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Intercom Fin
AI customer service agent that resolves tickets automatically
75 reviews
Free tierHas API
The best AI support agent available today. 50%+ resolution rate is real for teams with good help docs. The $0.99/resolution pricing means it literally pays for itself vs human agents.
What's great
- 50%+ ticket resolution rate
- Cites sources for accuracy
- Pay-per-resolution pricing
Watch out for
- Requires Intercom subscription
- Only as good as your knowledge base
- Complex issues still need humans
Quick Facts
Founded2023
PricingFrom $0.99/resolution
Free tierYes
PlatformsWeb
APIAvailable
CategoryCustomer Support
Q: What is Intercom Fin?
Fin is Intercom's AI agent that resolves up to 50% of support tickets without human intervention. It learns from your help center and past conversations to give accurate, sourced answers.
Q: How much does Intercom Fin cost?
Intercom Fin starts at $0.99/resolution. A free tier is available with No.
Q: Who is Intercom Fin best for?
Intercom Fin is best for intercom customers wanting to deflect tickets with ai.
Q: Is Intercom Fin free?
Intercom Fin offers a freemium model with a free tier. Paid plans start at $0.99/resolution.
Best for
Intercom customers wanting to deflect tickets with AI
Not ideal for
Teams not on Intercom or with very complex support needs
Free
No
Starter
$0.99/resolution
Pro
$0.99/resolution (+ Intercom subscription)
Enterprise
Custom
1
2
3
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AICores Editorial Review
Reviewed by AICores Editorial Team
Last updated: May 2026
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