Loading
Olark
Situational
Simple live chat with a human touch. Easy to set up, easy to use, fair pricing.
123 reviews
Free tierHas API
Olark is live chat done simply. One plan, transparent pricing, ADA compliance, and no upsells. It does not try to be a customer service platform. For businesses that just want to chat with visitors, Olark is the lowest-friction, most honest option available.
What's great
- One plan with no feature gating — refreshing transparency
- ADA-compliant chat widget for accessibility
- Simple setup without platform complexity
Watch out for
- No free tier — must pay from day one
- No chatbot or AI capabilities
- Limited to live chat — not a full support platform
Quick Facts
Founded2009
PricingFrom $29/seat/mo (Standard)
Free tierYes
Platformsweb
APIAvailable
CategoryCustomer Support
Q: What is Olark?
Olark provides straightforward live chat without the complexity of full customer service platforms. The chat widget is customizable, the reporting is clear, and the pricing is transparent.
Q: How much does Olark cost?
Olark starts at $29/seat/mo (Standard). A free tier is available with 14-day free trial.
Q: Who is Olark best for?
Olark is best for small businesses wanting simple, accessible live chat without platform complexity..
Q: Is Olark free?
Olark offers a freemium model with a free tier. Paid plans start at $29/seat/mo (Standard).
Best for
Small businesses wanting simple, accessible live chat without platform complexity.
Not ideal for
Teams needing AI chatbots, multi-channel support, or full help desk functionality.
Free
14-day free trial
Starter
$29/seat/mo (Standard)
Enterprise
Custom pricing (Olark Pro)
1
2
3
How would you rate Olark overall?
Something outdated?
Help us keep this page accurate. Let us know what needs updating.
Best for Consumer Brands
Gladly
People-centered customer service platform for consumer brand
Custom (starts ~$150/agent/mo)
Best Collaborative Email★ 4.7
Missive
Team inbox and chat app for collaborative email management
$14/user/mo
Best for Salesforce ABM★ 4.6
Qualified
AI-powered pipeline generation for Salesforce-centric enterp
Custom (starts ~$3,500/mo)
Best AI Support Agent★ 4.6
Embed this tool card on your site
<iframe src="https://aicores.io/embed/olark?theme=dark" width="400" height="200" frameborder="0" scrolling="no" title="Olark — AICores Review"></iframe>
Free to use. Links back to our full review.
AICores Editorial Review
Reviewed by AICores Editorial Team
Last updated: August 2026
Loading insights…
Do you work at Olark?
Claim this listing to respond to reviews, update info, and access analytics.
Claim this listing
