Olark

Olark

Situational

Simple live chat with a human touch. Easy to set up, easy to use, fair pricing.

123 reviews
Free tierHas API

Olark is live chat done simply. One plan, transparent pricing, ADA compliance, and no upsells. It does not try to be a customer service platform. For businesses that just want to chat with visitors, Olark is the lowest-friction, most honest option available.

What's great

  • One plan with no feature gating — refreshing transparency
  • ADA-compliant chat widget for accessibility
  • Simple setup without platform complexity

Watch out for

  • No free tier — must pay from day one
  • No chatbot or AI capabilities
  • Limited to live chat — not a full support platform

Best for

Small businesses wanting simple, accessible live chat without platform complexity.

Not ideal for

Teams needing AI chatbots, multi-channel support, or full help desk functionality.

Free

14-day free trial

Starter

$29/seat/mo (Standard)

Enterprise

Custom pricing (Olark Pro)

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