Tidio

Tidio

Recommended

AI chatbot + live chat for e-commerce. Lyro AI resolves issues, free tier included.

178 reviews
Free tierHas API

Tidio is the best customer support tool specifically for e-commerce. Lyro AI resolves common questions automatically, the Shopify integration is deep, and the free tier is genuinely useful. For online stores, it provides immediate ROI by reducing support load without hiring additional agents.

What's great

  • Lyro AI resolves up to 70% of common questions automatically
  • Deep Shopify and WooCommerce integration
  • Free tier includes AI conversations and unlimited live chat

Watch out for

  • Less suitable for non-e-commerce businesses
  • Advanced AI features require separate Lyro subscription
  • Limited enterprise features and compliance

Best for

E-commerce stores wanting AI chatbot support with Shopify/WooCommerce integration.

Not ideal for

Enterprise support operations or non-e-commerce businesses.

Free

50 Lyro AI conversations/month, unlimited live chat

Starter

$29/mo (Starter)

Pro

$59/mo (Growth)

Enterprise

Custom pricing

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