Drift

Situational

Conversational marketing and sales platform (now Salesloft)

130 reviews

Free tierHas API

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In a nutshell

The pioneer of conversational marketing. Now part of Salesloft, making it a powerful combo for B2B sales. Excellent at turning anonymous website visitors into qualified meetings.

What's great

Excellent lead qualification bots
Account-based targeting
Strong Salesforce integration

Watch out for

Expensive
Future unclear post-Salesloft acquisition
Can be overwhelming to configure

Best for

B2B companies wanting to convert website visitors into pipeline

Not ideal for

E-commerce or consumer-facing support (use Zendesk/Intercom)

Pricing

Free

Free (limited)

Starter

Custom

Pro

Custom

Enterprise

Custom

View official pricing →

How it compares

Gladly

4.7

People-centered customer service platform for consumer brands

Qualified

4.6

AI-powered pipeline generation for Salesforce-centric enterprises

Missive

4.6

Team inbox and chat app for collaborative email management

See full comparison →

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