Helpshift

Situational

In-app customer support SDK for mobile-first companies

55 reviews

Free tierHas API

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In a nutshell

The best support SDK for mobile-first companies. If you have a mobile game or app with millions of users, Helpshift handles the volume better than general-purpose tools.

What's great

Purpose-built for mobile
Handles massive scale
Strong Unity/gaming integration

Watch out for

Opaque pricing
Overkill for non-mobile businesses
Limited web support features

Best for

Mobile gaming and app companies with high ticket volumes

Not ideal for

SaaS businesses with primarily web-based support

Pricing

Free

Free trial

Starter

Custom

Pro

Custom

Enterprise

Custom

View official pricing →

How it compares

Gladly

4.7

People-centered customer service platform for consumer brands

Qualified

4.6

AI-powered pipeline generation for Salesforce-centric enterprises

Missive

4.6

Team inbox and chat app for collaborative email management

See full comparison →

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