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Helpshift
In-app customer support SDK for mobile-first companies
55 reviews
Free tierHas API
The best support SDK for mobile-first companies. If you have a mobile game or app with millions of users, Helpshift handles the volume better than general-purpose tools.
What's great
- Purpose-built for mobile
- Handles massive scale
- Strong Unity/gaming integration
Watch out for
- Opaque pricing
- Overkill for non-mobile businesses
- Limited web support features
Quick Facts
Founded2012
PricingFrom Custom
Free tierYes
PlatformsiOS SDK, Android SDK, Web
APIAvailable
CategoryCustomer Support
Q: What is Helpshift?
Helpshift embeds customer support directly inside mobile apps with in-app chat, AI bots, and knowledge base. Purpose-built for mobile gaming and app companies handling millions of tickets.
Q: How much does Helpshift cost?
Helpshift starts at Custom. A free tier is available with Free trial.
Q: Who is Helpshift best for?
Helpshift is best for mobile gaming and app companies with high ticket volumes.
Q: Is Helpshift free?
Helpshift offers a freemium model with a free tier. Paid plans start at Custom.
Best for
Mobile gaming and app companies with high ticket volumes
Not ideal for
SaaS businesses with primarily web-based support
Free
Free trial
Starter
Custom
Pro
Custom
Enterprise
Custom
1
2
3
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AICores Editorial Review
Reviewed by AICores Editorial Team
Last updated: August 2026
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