What is the best free alternative to DevRev?

Gladly is the highest-rated free alternative to DevRev. It offers dtc and consumer brands wanting premium support experiences and has a 4.7 star rating from 58 reviews.

Why do people look for DevRev alternatives?

Common reasons include: Niche use case. Requires buy-in from both teams. DevRev is traditional support teams that do not need product development integration.

Is DevRev the best customer support tool?

Based on our review, DevRev is situational for product-led companies that want to connect customer support insights with engineering teams. However, Gladly may be better for dtc and consumer brands wanting premium support experiences.

What is cheaper than DevRev?

Intercom Fin starts at $0.99/resolution compared to DevRev at $19.99/user/mo. It has a 4.5 rating and is best for intercom customers wanting to deflect tickets with ai.

Best DevRev Alternatives 2026: 8 Reviewed

Best DevRev Alternatives 2026: 8 Reviewed | AICores · AICores

DevRev vs Top Alternatives

	DevRev	Gladly	Missive	Qualified
Price	$19.99/user/mo	Custom (starts ~$150/agent/mo)	$14/user/mo	Custom (starts ~$3,500/mo)
Free Tier	✕	✓	✓	✓
Rating	★ 3.8	★ 4.7	★ 4.6	★ 4.6
Verdict	Situational	Best for Consumer Brands	Best Collaborative Email	Best for Salesforce ABM
API	✓	✓	✓	✓

Best DevRev Alternatives in 2026

Why Look for DevRev Alternatives?

Top 8 Alternatives to DevRev

Gladly — Best Customer Support Alternative for DTC and consumer brands wanting premium

Missive — Best Customer Support Alternative for Small teams managing shared email collab

Qualified — Best Customer Support Alternative for Enterprise Salesforce shops doing ABM

DevRev vs Top Alternatives

Frequently Asked Questions

Related Comparisons

Still not sure which to pick?