Hiver

Situational

Customer support tool built natively inside Gmail

92 reviews

Free tierHas API

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In a nutshell

The best helpdesk for Gmail-native teams. Zero learning curve because you never leave your inbox. Less powerful than Zendesk but the simplicity is the entire point.

What's great

Works entirely inside Gmail
Zero learning curve
Affordable pricing

Watch out for

Gmail-only
Limited features vs full helpdesks
Not ideal for high-volume support

Best for

Teams wanting helpdesk features without leaving Gmail

Not ideal for

Teams not using Gmail or needing advanced support features

Pricing

Free

Free (limited)

Starter

$19/user/mo

Pro

$29/user/mo

Enterprise

$49/user/mo

View official pricing →

How it compares

Gladly

4.7

People-centered customer service platform for consumer brands

Qualified

4.6

AI-powered pipeline generation for Salesforce-centric enterprises

Missive

4.6

Team inbox and chat app for collaborative email management

See full comparison →

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