What is the best free alternative to LiveChat?

Gladly is the highest-rated free alternative to LiveChat. It offers dtc and consumer brands wanting premium support experiences and has a 4.7 star rating from 58 reviews.

Why do people look for LiveChat alternatives?

Common reasons include: Chat-only — not a complete support platform. Per-agent pricing without a free tier. LiveChat is teams needing a complete help desk — livechat is chat-only, not a full support platform..

Is LiveChat the best customer support tool?

Based on our review, LiveChat is situational for teams where live chat is the primary customer support channel.. However, Gladly may be better for dtc and consumer brands wanting premium support experiences.

What is cheaper than LiveChat?

Intercom Fin starts at $0.99/resolution compared to LiveChat at $24/agent/mo (Starter). It has a 4.5 rating and is best for intercom customers wanting to deflect tickets with ai.

Best LiveChat Alternatives 2026: 8 Reviewed

Best LiveChat Alternatives 2026: 8 Reviewed | AICores · AICores

LiveChat vs Top Alternatives

	LiveChat	Gladly	Missive	Qualified
Price	$24/agent/mo (Starter)	Custom (starts ~$150/agent/mo)	$14/user/mo	Custom (starts ~$3,500/mo)
Free Tier	✓	✓	✓	✓
Rating	★ 4.3	★ 4.7	★ 4.6	★ 4.6
Verdict	Situational	Best for Consumer Brands	Best Collaborative Email	Best for Salesforce ABM
API	✓	✓	✓	✓

Best LiveChat Alternatives in 2026

Why Look for LiveChat Alternatives?

Top 8 Alternatives to LiveChat

Gladly — Best Customer Support Alternative for DTC and consumer brands wanting premium

Missive — Best Customer Support Alternative for Small teams managing shared email collab

Qualified — Best Customer Support Alternative for Enterprise Salesforce shops doing ABM

LiveChat vs Top Alternatives

Frequently Asked Questions

Related Comparisons

Still not sure which to pick?