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Crisp
AICores
All-in-one customer messaging. Live chat, chatbot, CRM, and knowledge base in one clean platform.
145 reviews
Free tierHas API
Crisp is the best value in customer support for small businesses. The flat pricing model, clean interface, and all-in-one approach eliminate tool sprawl and per-agent anxiety. It lacks enterprise features, but for teams under 20, it provides everything needed at a fraction of Zendesk or Intercom pricing.
What's great
- Flat pricing eliminates per-agent cost anxiety
- Clean, modern interface that is a pleasure to use
- All-in-one includes chat, inbox, bot, KB, and CRM
Watch out for
- Lacks enterprise features like advanced SLAs and compliance
- Chatbot builder is less powerful than dedicated tools
- Smaller integration ecosystem than Zendesk
Quick Facts
Founded2015
PricingFrom $25/mo (Pro, 4 seats)
Free tierYes
Platformsweb, ios, android
APIAvailable
CategoryCustomer Support
Q: What is Crisp?
Crisp provides customer messaging with a refreshingly clean interface. Live chat, shared inbox, chatbot builder, knowledge base, and CRM are all included in a single platform.
Q: How much does Crisp cost?
Crisp starts at $25/mo (Pro, 4 seats). A free tier is available with 2 seats, basic live chat.
Q: Who is Crisp best for?
Crisp is best for small businesses wanting all-in-one customer messaging with flat, predictable pricing..
Q: Is Crisp free?
Crisp offers a freemium model with a free tier. Paid plans start at $25/mo (Pro, 4 seats).
Best for
Small businesses wanting all-in-one customer messaging with flat, predictable pricing.
Not ideal for
Enterprise teams needing advanced ticketing, SLAs, and compliance features.
Free
2 seats, basic live chat
Starter
$25/mo (Pro, 4 seats)
Pro
$95/mo (Unlimited, 20 seats)
Enterprise
Custom pricing
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AICores Editorial Review
Reviewed by AICores Editorial Team
Last updated: May 2026
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