Gorgias

Recommended

E-commerce help desk built specifically for Shopify stores

72 reviews

Has API

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In a nutshell

Gorgias is the undisputed champion of e-commerce support. Order data in tickets, revenue tracking, and Shopify-native automation make it indispensable for online stores.

What's great

Deep Shopify integration
Order management in tickets
Revenue attribution for support

Watch out for

Ticket-based pricing adds up
Only useful for e-commerce
Expensive at high volume

Best for

Shopify and e-commerce stores handling customer support

Not ideal for

Non-e-commerce businesses

Pricing

Starter

$10/mo (50 tickets)

Pro

$60/mo (300 tickets)

Enterprise

$750/mo (5000 tickets)

View official pricing →

How it compares

Gladly

4.7

People-centered customer service platform for consumer brands

Qualified

4.6

AI-powered pipeline generation for Salesforce-centric enterprises

Missive

4.6

Team inbox and chat app for collaborative email management

See full comparison →

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