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Gorgias
AICores
E-commerce help desk built specifically for Shopify stores
72 reviews
Has API
Gorgias is the undisputed champion of e-commerce support. Order data in tickets, revenue tracking, and Shopify-native automation make it indispensable for online stores.
What's great
- Deep Shopify integration
- Order management in tickets
- Revenue attribution for support
Watch out for
- Ticket-based pricing adds up
- Only useful for e-commerce
- Expensive at high volume
Quick Facts
Founded2015
PricingFrom $10/mo (50 tickets)
Free tierNo
Platformsweb
APIAvailable
CategoryCustomer Support
Q: What is Gorgias?
Gorgias is a help desk built for e-commerce. It pulls order data from Shopify directly into tickets, lets agents manage orders without leaving the help desk, and automates common e-commerce inquiries.
Q: How much does Gorgias cost?
Gorgias starts at $10/mo (50 tickets).
Q: Who is Gorgias best for?
Gorgias is best for shopify and e-commerce stores handling customer support.
Q: Is Gorgias free?
No, Gorgias is a paid tool. Plans start at $10/mo (50 tickets).
Best for
Shopify and e-commerce stores handling customer support
Not ideal for
Non-e-commerce businesses
Starter
$10/mo (50 tickets)
Pro
$60/mo (300 tickets)
Enterprise
$750/mo (5000 tickets)
Access Vault
Gorgiasdoesn't offer a free trial. These alternatives do.
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AICores Editorial Review
Reviewed by AICores Editorial Team
Last updated: May 2026
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