We reviewed 8 alternatives to Missive. Pricing verified March 2026. No sponsored placements.
Common reasons people switch from Missive:
From Custom (starts ~$150/agent/mo) · Best for DTC and consumer brands wanting premium support ex
From Custom (contact sales) · Best for Support teams with 20+ agents needing AI-powered s
From $22/user/mo (Standard) · Best for Teams that value personal, human customer support
From $29/seat/mo (Growth) · Best for Teams managing shared email inboxes who need colla
Gladly organizes support around customers, not tickets. Every interaction across channels appears in one lifelong conversation thread, giving agents complete context instantly..
Qualified uses AI to identify high-value website visitors and connect them with sales reps in real-time. Deep Salesforce native integration makes it the enterprise choice for conversational ABM..
Assembled uses AI to forecast support ticket volume, auto-schedule agents, and deploy AI agents that handle routine inquiries. Built specifically for customer support teams managing complex multi-channel operations. Used by Stripe, Etsy, and Robinhood.
| Missive | Gladly | Qualified | Assembled | |
|---|---|---|---|---|
| Price | $14/user/mo | Custom (starts ~$150/agent/mo) | Custom (starts ~$3,500/mo) | Custom (contact sales) |
| Free Tier | ✓ | ✓ | ✓ | ✓ |
| Rating | ★ 4.6 | ★ 4.7 | ★ 4.6 | ★ 4.5 |
| Verdict | Best Collaborative Email | Best for Consumer Brands | Best for Salesforce ABM | Best Support WFM |
| API | ✓ | ✓ | ✓ | ✓ |
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