We reviewed 8 alternatives to Missive. Pricing verified March 2026. No sponsored placements.
Common reasons people switch from Missive:
From Custom (starts ~$150/agent/mo) · Best for DTC and consumer brands wanting premium support ex
From Custom (contact sales) · Best for Support teams with 20+ agents needing AI-powered s
From $22/user/mo (Standard) · Best for Teams that value personal, human customer support
From $29/seat/mo (Growth) · Best for Teams managing shared email inboxes who need colla
Gladly organizes support around customers, not tickets. Every interaction across channels appears in one lifelong conversation thread, giving agents complete context instantly..
Qualified uses AI to identify high-value website visitors and connect them with sales reps in real-time. Deep Salesforce native integration makes it the enterprise choice for conversational ABM..
Fin is Intercom's AI agent that resolves up to 50% of support tickets without human intervention. It learns from your help center and past conversations to give accurate, sourced answers..
| Missive | Gladly | Qualified | Intercom Fin | |
|---|---|---|---|---|
| Price | $14/user/mo | Custom (starts ~$150/agent/mo) | Custom (starts ~$3,500/mo) | $0.99/resolution |
| Free Tier | ✓ | ✓ | ✓ | ✓ |
| Rating | ★ 4.6 | ★ 4.7 | ★ 4.6 | ★ 4.5 |
| Verdict | Best Collaborative Email | Best for Consumer Brands | Best for Salesforce ABM | Best AI Support Agent |
| API | ✓ | ✓ | ✓ | ✓ |
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